A curated selection of work showcasing my UX design process and outcomes.
A cross-product AI system for skills across M365, Viva, and Copilot, designed for trust at enterprise scale.
A neighbor-to-neighbor rental marketplace I designed and built end to end, and the trust model it needed to work without holding anyone's money.
Co-inventing Lobby Chat, the U.S.-patented pre-meeting experience that cut no-shows in Teams Virtual Appointments.
A front door for Microsoft Viva: one place in M365 and Teams to understand the suite and reach the apps you already have.
A mobile experience designed to help customers make healthier shopping decisions through personalized insights and recommendations.
Research that shaped the Saver Fare launch, making fare restrictions clear before purchase and booking decisions more confident.
